Chiara Ricolfi

Sr. Experience Designer

12+ years in UX, UI and Digital Art Direction

With a wide background in communication and visual design and a deep expertise in beauty, fashion and luxury brands, I blend user-centred analytical problem-solving skills with passion for innovation and commitment in creating seamless and engaging customer experiences.

- chiara.ricolfi@gmail.com
- linkedin.com/in/chiararicolfi
Functional Expertise
- UX & User Centric Design
- UI Design & Prototyping
- Digital Art Direction
- Experience & Service Design
- Usability & Accessibility Patters
- e-commerce Customer Experience
Industry Expertise
- Fashion & Retail
- Design
- Beauty & Cosmetics
- Automotive
Languages
- Italian - native speaker
- English - fluent (C1)
Tools
- Figma, Sketch, Principle
- Adobe Suite (Photoshop, Illustrator,
- Indesign, After Effects)
- Slack Confluence, Jira
- iWork / GSuite / Microsoft Office

Time

Jun 2022 - Present

Company

Accenture Song

Role

Experience Design Lead

Leading UX, UI and Service designers, promoting collaboration, mutual learning and craving to deliver the best experience for customers and the best value to the business.

UX strategy
Creative concept design
UI design with focus on accessibility
Usability and e-commerce patterns and best practices consultancy
Prototyping & video editing

Time

Jan 2019 - May 2022

Company

Openmind

Role

Experience Designer

Improved creative and technical skills about user-centred design, e-commerce, usability and accessibility. Brought my experience in brands’ communication and content and a keen eye for details, to advise clients with tailored design solutions.

Design research
Customer journey design
Concept design
Service design
Design System
Omni-channel strategy

User experience design within e-commerce platforms
White-label e-commerce platform
Transitions & animation design
Functional & analysis support
Development support

Time

Jul 2019 - Mar 2020

Company

TedX Brianza

Role

Art Director

Event visual identity
Web design
Graphic design for printed materials and merchandising
Graphic design for social media and digital communcation

Time

Dec 2016 - Jan 2019

Company

Digitouch Group

Role

Sr. Digital Art Director

Digital branding
User interface & visual design
Rapid prototyping
UX/UI design within an online banking platform

Time

Jul 2015 - Nov 2016

Company

LayoutWeb c/o Pinko

Role

Digital Art Director

Digital art direction
Graphic design
UI & visual design
Rapid prototyping
Photo editing
DEM design & development

Social marketing design
Advisory and support to both marketing and development teams for a continuous improvement of e-commerce experience

Time

Mar 2011 - Jul 2015

Company

Rundesign

Role

Digital Art Director

Time

Mar - May 2009

Company

Bitmama

Role

Jr. Digital Art Director

Interactive design is a seamless blend of graphic arts, technology and psychology.

Brad Wieners

2020 - Present

Interaction Design Foundation (IxDF)

Accessibility, Usability, Interaction's Psychology, User Research, Visual Design, Service Design

My certificates

2012 - 2014

Mohole School

Responsive design - HTML5, CSS3, JS, jQuery - Wordpress Development

2007 - 2010

Politecnico di Milano

Communication Design Master's Degree - 110/110

2009

Inforgroup Regione Lombardia

Web Design

2008

Folkwang Universität der Künste

Erasmus Program

2004 - 2007

Politecnico di Milano

Communication Design Bachelor's Degree - 102/110

Where do new ideas come from? The answer is simple: differences. Creativity comes from unlikely juxtapositions.

John Tanedo

Work

experience

Training

and education

Work

experience

Training

and education

Chiara Ricolfi

Functional Expertise

Industry Expertise

Languages

Tools

Work

Training

Work

Training